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Delivery information

The delivery of flowers can be made the desired day from Tuesday to Friday.
The minimum order is €28,90 delivery costs and VAT included. We do not accept orders below that amount.

We do NOT deliver only wine and food products. Such products must be accompanied with floral products or your order will be canceled.
For deliveries to be made in hotels, schools, hospitals, nursing homes, churches, and generally in all places where it is not possible to deliver the floral gift directly to the recipient, but must necessarily be left over personnel, the delivery is deemed to be duly carried out by signing and indicating the name of the personnel in charge in the reception of the delivery on purpose in a proper receipt.
If the sender and the recipient was not even detectable by phone, we will notify you by email the impossibility of delivery.
We can NOT guarantee deliveries on days of national holidays. We do NOT deliver in campsites, holiday parks, military bases, on boats, in harbors and airports.

Exceptions:
1. Valentine's Day - February 14th: given the huge volume of requests for this day of flowers like no other, the Valentine's Day orders can be delivered in early or after Valentine's Day, especially to professional addresses.
2. Women's Day: given the huge volume of requests for this season, the orders for the Women's Day can be delivered in advance or on March 9, especially to professional addresses.
3. Mother's Day: orders are generally delivered on Saturday. It is possible that the short-term orders transmitted are delivered only on the Monday after Mother's Day
4. Christmas and New Year, orders are delivered usually 2 -3 days before the date requested. It can not be accepted as exhaustive delivery on 24 and 25 December.

DELIVERY TIME
You can choose delivery in the morning or indiscriminately throughout the day.
We don"t make deliveries  on Monday, Saturday and Sunday. Please contact us for special orders or information.

VERIFICATION OF THE CORRECTNESS ADDRESS OF RECIPIENT 
Please verify that the address and telephone number of the recipient indicated are correct and complete. We cannot assume any responsibility for delays or non-delivery due to incorrect or incomplete information. To avoid delays in the delivery of your gift, please provide us with the following additional indications:
- In case of delivery in a hospital or hotel, provide, if possible, the room number and the name under which the recipient is registered at the hotel (group, spouses etc.)
Are not guaranteed deliveries at airports, camping and markets (occasional stand), hospitals and on board ships.

Customer Service

Our Customer Service is available
Monday to Friday from 9am to 6pm 
Saturday from 9am to 1pm
Closed on Sunday and public holidays